Epiere

Privacy Policy

Last updated: January 29, 2026

This Privacy Policy describes how Epiere Skin (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services.

Who We Are

  • Business Name: Epiere Skin
  • Location: Chapel Road, Worthing, Sussex, United Kingdom
  • Email: epiere.skin@gmail.com
  • Phone: +44 7718 225694

Information We Collect

Information You Provide

When you book an appointment, contact us, or use our services, we may collect:

  • Contact Information: Name, email address, phone number, postal address
  • Medical Information: Health questionnaires, treatment history, photos (with consent)
  • Payment Information: Card details (processed securely via third-party payment processors)
  • Correspondence: Messages and communications with us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage Data: Pages visited, time spent, referring website
  • Device Information: Browser type, operating system, IP address
  • Cookies: See our Cookie Policy section below

How We Use Your Information

We use your personal information to:

  • Provide aesthetic treatments and services
  • Process bookings and payments
  • Communicate about appointments and aftercare
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal and regulatory requirements

We process your information based on:

  • Contract: To provide services you’ve requested
  • Consent: For marketing and certain data uses
  • Legal Obligation: To comply with healthcare regulations
  • Legitimate Interests: To improve our services and communicate with you

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Booking systems, payment processors, email services
  • Professional Advisors: Accountants, legal advisors
  • Regulatory Bodies: Where required by law

Data Retention

We retain your information for:

  • Medical Records: As required by healthcare regulations (typically 8+ years)
  • Financial Records: As required by tax law (typically 6 years)
  • Marketing Data: Until you withdraw consent

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion (subject to legal requirements)
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing activities
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at epiere.skin@gmail.com.

Our website uses cookies to:

  • Enable essential functionality
  • Remember your preferences
  • Analyse website traffic (with consent)
  • Support marketing activities (with consent)

You can manage cookie preferences through our cookie banner. Essential cookies cannot be disabled as they are necessary for the website to function.

Types of Cookies

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used for advertising and tracking

Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is 100% secure.

Our website may contain links to other websites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices:

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed. Visit ico.org.uk for more information.